Frequently Asked Questions

General

What is MissouriBUYS?

MissouriBUYS is a secure, user-friendly, web-based statewide eProcurement system which serves as a one-stop shop for procurements by state government agencies and includes supplier (vendor) self-service registration and profile updates, solicitations (both formal and informal), consolidated public Bid Board and Contract Board, online bidding for vendor responses, and order management (requisitions, purchase orders, contracts, catalogs, receipts.

As of May 2024, the state began its transition to MissouriBUYS, powered by MOVERS, opening a new Self-Service Supplier Registration Portal. Until summer 2025 when transition to MissouriBUYS, powered by MOVERS should be complete, all State of Missouri suppliers will need to be registered in both MissouriBUYS (WebProcure by Proactis) and the new MissouriBUYS, powered by MOVERS.

What are the main features of MissouriBUYS?

MissouriBUYS has a public Bid Board and Contract Board, as well as a supplier (vendor) self-service registration that allows the supplier to self-register and maintain their account. MissouriBUYS also includes online supplier catalogs which state agencies use to purchase products and services electronically.

MissouriBUYS is used to post new bid opportunities which generates automated notifications to a supplier registered in MissouriBUYS based on commodity codes entered during a supplier’s registration or profile update. 

Is MissouriBUYS a secure website?

Yes. The secure URL is missouribuys.mo.gov.

What is WebProcure?

WebProcure is the software application that is currently being utilized within the secure MissouriBUYS website for vendor registration, posting and awarding solicitations and bids, sending email notifications to prospective vendors, and providing a way for users to easily view awarded contract information. MissouriBUYS / WebProcure includes online supplier catalogs and is also being used for processing orders and payments for products and services. 

MissouriBUYS (WebProcure by Proactis) will be transitioned to MissouriBUYS, powered by MOVERS completely by summer 2025. All State of Missouri suppliers will need to be registered in both MissouriBUYS (WebProcure by Proactis) and the new MissouriBUYS, powered by MOVERS.

What is MOVERS?

MOVERS (Missouri Vital Enterprise Resource System) will be the state’s Enterprise-wide system for Financials, Human Resources, Budget, Procurement, and more! The new system will provide enhanced functionality and improved business processes which will benefit staff and leadership alike.

How does MissouriBUYS benefit suppliers (vendors)?

Suppliers (vendors) can easily view business opportunities posted on the public Bid Board, electronically submit bids or proposals if registered as a supplier (vendor) in MissouriBUYS, receive automated notifications of bid opportunities, and review award results and postings electronically. MissouriBUYS is a one-stop-shop that includes online supplier catalogs that state agencies can use to purchase products and services electronically. In addition, vendors only have to register once for multiple state agencies rather than having to contact separate state procurement offices to be added to their bidder lists. Suppliers (vendors) are also able to self-maintain/manage their supplier (vendor) profile in MissouriBUYS.

How does MissouriBUYS benefit state agencies?

State agencies have the ability to advance from requisition to receipt of products quickly and effectively. MissouriBUYS modernized purchasing operations, streamlined processing orders and payments, and enabled state agencies to place orders electronically through an online shopping experience. Bid opportunities are posted on the consolidated Bid Board eliminating the need to maintain a separate bid site for their agency’s procurements.

Do I need to add an email to my Safe Sender list?

Yes, suppliers (vendors) should add the below email address to your safe sender list to prevent emails from MissouriBUYS, powered by MOVERS going to your junk or spam folder:
“MOVERS <ewqg.fa.sender@workflow.g1mail.us8.oraclecloud.com>”.

Who should I reach out to for information on MOVERS?

For questions regarding the MOVERS project:
MOVERS@oa.mo.gov.

For Supplier Solicitations Technical Support:
solicitations@oa.mo.gov

For Supplier Registration Status Questions:
MissouriBUYS@mo.gov

Supplier (Vendor) Registration

What steps do current MissouriBUYS suppliers (vendors) need to take?

Current suppliers (vendors) will need to register in the new MissouriBUYS, powered by MOVERS.

What steps do new MissouriBUYS suppliers (vendors) need to take?

New suppliers will need to register in two (2) places, both in MissouriBUYS (WebProcure by Proactis) and the new MissouriBUYS, powered by MOVERS.

Why do suppliers (vendors) need to be registered in both MissouriBUYS (WebProcure by Proactis) and the new MissouriBUYS, powered by MOVERS.?

The State of Missouri has begun issuing solicitations in the new MissouriBUYS, powered by MOVERS. In order to be notified of a bid opportunity, suppliers must complete their Self-Service Registration in MissouriBUYS, powered by MOVERS. 

• For solicitations issued before September 18, 2024, refer to the MissouriBUYS (WebProcure by Proactis) Bid Board.
• For solicitations issued on or after September 18, 2024, refer to the NEW MissouriBUYS, powered by MOVERS Bid Board.

As a supplier (vendor), when will I receive my username and password for MissouriBUYS?

After you have successfully completed your self-service registration, you will be notified via email that your business relationship is Prospective. Approximately 3-5 minutes later, you will receive a welcome email containing your User ID and a link to reset the password.

As a supplier (vendor), will we still be able to receive a paper check?

Yes. During the registration process, do not include any banking information. 

What will I need to register as a supplier (vendor) in MissouriBUYS?

A supplier (vendor) registration checklist is available for both systems on the Resources/FAQ page.
 

What commodity/service code system is being used in MissouriBUYS? How can I find my applicable commodity/service code(s)?

The state is using the UNSPSC commodity/service code set in MissouriBUYS. Users can search and select applicable UNSPSC commodity/service code(s) when registering as a vendor. UNSPSC codes can be found on the Resources/FAQ page.

 

Why is it important to select a commodity/service code for my business?

Registering in MissouriBUYS and selecting the appropriate UNSPSC code(s) for your business will subscribe you to receive automated email notifications of bid opportunities based on commodity code matches. Registering will also make it easier for your business to find bid opportunities.

I need help with supplier (vendor) registration. Who should I contact?

Step-by-step Supplier (Vendor) Registration Instructional Guides can be found on the MissouriBUYS registration page to assist you with the registration process. There are also documents to help you edit your profile once registered on the Resources/FAQ page.
 

If you need additional assistance with supplier (vendor) registration or navigating the WebProcure system within MissouriBUYS, please email or call the WebProcure Technical Support team at WebProcure.Support@perfect.com (link sends e-mail) or (866) 889-8533.

For assistance with MissouriBUYS, powered by MOVERS, please contact MissouriBUYS@mo.gov. 

What happens if I don’t register as a supplier (vendor) in MissouriBUYS?

If you are not registered in MissouriBUYS, you will not receive automated bid notification(s) when bid opportunities are added to the Bid Board. A contract cannot be awarded to a supplier (vendor) through MissouriBUYS if they are not an approved supplier (vendor) in the system, and awarded contracts cannot be set up in MissouriBUYS for easy ordering by agencies if the contracted supplier (vendor) is not an approved supplier (vendor) in MissouriBUYS. In addition, suppliers (vendors) who do not register in MissouriBUYS are unable to submit electronic bid responses.

How do supplier (vendor) provide registration information "later" (which is an option for some information)?

Once you provide the minimum data required to register, you can log in at any time later to provide this additional information by selecting My Account from the User Menu dropdown located by your name in the upper right hand corner. In addition, an "Instructions for Editing and Managing Your Vendor Profile" document can be found on the website. Please note, however, that you cannot become an approved vendor until your completed and signed W-9 has been uploaded and verified in MissouriBUYS.

When I register in MissouriBUYS, is my information shared?

Your information will be visible only to the State of Missouri and to any other Buying Organization(s) you select to do business with.

How will the demographic information be used?

If your company operates only in select locations of the State of Missouri, you can select the counties where you are available to provide products and services when you register. If you support statewide service, no action is necessary when registering (i.e. ‘statewide’ is automatically set as the default).

How can I update the Missouri Counties Served in my vendor profile?

Click on the drop down arrow by your name at top right corner, go to My Account and expand Account Management (i.e. click on the ‘+’ sign). Expand State of Missouri (i.e. click on the ‘+’ sign), select Additional Required Attributes, and scroll down to the Counties Serving section. Check or uncheck the appropriate counties and click Save. When initiating setting up your vendor profile, vendors can select regions or individual counties; however, when updating the vendor profile, counties can be selected but not regions.

How can I register our organization with multiple branches or locations?

Organizations with multiple branches or locations can register as a single vendor if the Corporate Office is the main office doing business with the State and the other offices are providing supporting roles like Bids/Solicitations, Purchase Orders, and Remittance for the corporate office. In this instance, you should register as a single vendor and load the other locations as the appropriate contacts within the vendor profile. If, however, the multiple business locations could all have separate or separately paid contracts with the State, then each location needs to register separately as a vendor and indicate they are a 'branch' for the organization. In this case, each location could have its own Main Contact, Bid/Solicitation Contact, Purchase Order Contact, Contract Contact, and Remittance Contact. Vendors registering as a 'branch' location should enter the tax ID number for their headquarters.

Do I have to select a commodity/service code when I register? I do not wish to receive notifications on solicitations.

You are not required to select commodity/service codes when you register. By not selecting commodity/service codes, you will not receive notifications on solicitations.

How do I become an "approved" vendor in MissouriBUYS?

Once you’ve completed and submitted the registration form, the state will review your registration. Please note Missouri requires that a completed and signed W-9 form be uploaded into MissouriBUYS in order to become an approved vendor in MissouriBUYS. When the registration review process is complete, an approved vendor will receive an email from the state confirming their approval status.

Bids/Solicitations

Do suppliers (vendors) need to be registered to view a bid?

The Bid Board can be viewed by navigating to MissouriBUYS.mo.gov, and clicking the button for Bid Board. To be notified of new opportunities, suppliers (vendors) will need to be registered in MissouriBUYS (WebProcure by Proactis) and in the new MissouriBUYS, powered by MOVERS.

I am a supplier (vendor) that only does bids/solicitations. Do I need to register in MissouriBUYS, powered by MOVERS?

Yes, if suppliers (vendors) would like to receive Solicitation notifications, they will need to be registered in MissouriBUYS, powered by MOVERS.

I am a supplier (vendor) that only receives payments from the State of Missouri. Do I need to register in MissouriBUYS, powered by MOVERS?

Yes, if suppliers (vendors) are receiving a payment from MissouriBUYS, but do not use the system for Solicitations, they will have until Summer 2025 to register in MissouriBUYS, powered by MOVERS to receive payments without interruption.

Do I need to take any action in MissouriBUYS (WebProcure by Proactis) and MissouriBUYS, powered by MOVERS once I am registered? 

Suppliers (vendors) will need to make sure their profiles are up to date in both systems.

Once I register as a supplier (vendor), how and when will I receive notifications about bid opportunities?

Automated email notifications for bid opportunities are sent to registered vendors based on the applicable commodity/service code(s) associated with the bid.

How do I find bid opportunities in MissouriBUYS?

Suppliers (vendors) are able to view bids posted by the Division and other state agencies on the MissouriBUYS Bid Board.

Will I see other bid opportunities, beyond those posted by the State of Missouri?

Yes, since WebProcure is an eProcurement system used by other buying organizations outside the State, you may see other bidding opportunities. Once registered, you can locate a list of participating buying organizations and may select which ones from which you are interested in receiving bid solicitations by clicking My Account, maximizing the Account Management section, and then clicking Add New Buyer. In order to respond to solicitations from other buying organizations, you may have to provide additional information required by those entities.

Can I view bid opportunities or see the Bid Board without being registered?

Yes, you can click on the Bid Board button on MissouriBUYS and download bid documents without registering as a supplier (vendor).

How do I retrieve my draft bid response and submit it?

Login to MissouriBUYS and click on View Current Solicitations from the Solicitations drop down. Search for the bid opportunity on the My List or Other Active Opportunities page. Once you locate the bid, you will see Draft as your Status which indicates that you have saved a draft response. Click on the response number to open the bid. Make your edits and click Save. Once edits are complete, click Review & Submit which will take you to the Review Response page. When ready, hit Submit to send the bid response electronically.

Where can I find my draft bid response which was created and saved from a bid on the "Other Active Opportunities" page?

If you created a draft bid response to a bid opportunity you found on the Other Active Opportunities page, your draft response will be found on that page. Click on View Current Solicitations in the Solicitations drop down. Click on Other Active Opportunities and search for the bid. Once you officially submit your bid response, the bid opportunity will move to your My List tab and you will see Responded in the Bid Status field.

Is there a way for me to confirm that my electronic bid response was successfully submitted?

Suppliers (vendors) responding to bids electronically through MissouriBUYS can edit the Bid Notification section of their vendor profile/account to designate the organizational contact(s) who should receive automated notifications for bid response submission. When a supplier (vendor) hits Submit to send an electronic bid response, the designated contact(s) will receive an automated email that the electronic bid response was submitted successfully.

Once you officially submit your bid response, the bid opportunity will appear on the My List tab and you will see Responded as the status.

How do I set up automated bid response submission notification?

The supplier's (vendor's) main contact in MissouriBUYS needs to log in to MissouriBUYS. Click on the drop down arrow located next to their name in the upper right hand corner and click My Account. In the upper left hand side of the screen, click Edit Main Org Info. Scroll down the screen to the Bid Notification section or click on the Bid Notification hyperlink in the upper right hand corner of the screen. Check the appropriate box(es) for the organizational contact(s) that should receive the automated notification of electronic bid response submissions. Click Save. If you are unsure who is listed as your organization’s contacts, click on Edit Contacts in the menu in the upper left corner of the screen. The contact information will populate. If edits are necessary to any of the contact information fields, the vendor should make the edits and click Save.

Who can suppliers contact if they have questions?

For supplierr egistration support, contact MissouriBUYS@mo.gov. For solicitations technical assistance, contact solicitations@oa.mo.gov.

How do suppliers access MissouriBUYS, powered by MOVERS?

Sign in to missouribuys.mo.gov/login using your UserID and Password. The supplier portal tab will be available on the homepage. For detailed instructions on how to sign on, please refer to the Access MissouriBUYS, powered by MOVERS guide.

How do I update my bid response?

After selecting the solicitation, you want to revise, click the Revise button. For detailed instructions, please refer to the Revise and Retract Supplier Response guide.

How do I know the revision of my bid response is complete?

Once you submit your revised response, a Confirmation pop-up box will appear with your new Response number. 

Can I retract a bid response?

Yes, you can retract a bid response in MOVERS. For detailed instructions, please refer to the Revise and Retract Supplier Response guide.

How do I search for a specific solicitation?

Use the Advanced search option by entering the last four digits of the solicitation number after the fiscal year (e.g., FY24-0644). If you have the full solicitation number (e.g., STATE PURCHASE- FY24-0644-SL), you do not need to use the Advanced search. (e.g., STATE PURCHASE- FY24-0644-SL). For detailed instructions, please refer to the Supplier Q&A guide.

Can I send online message to a Buyer through MOVERS?

Yes, you can send a message to a Buyer through the Supplier Portal page under Tasks. For detailed instructions on how to how to send an online message to a Supplier, please refer to the Supplier Q&A guide.

Will I be notified when a Buyer sends me a system message in MOVERS?

Yes, you will receive a system notification when a Buyer sends you a message. To view your notifications, click the Bell icon. For more information, please refer to the Supplier Q&A guide.

How can submit a solicitation response?  

You can access solicitations either by clicking the notification bell icon if you've received a solicitation invitation or by visiting the Supplier Portal. For detailed instructions, please see the Bid Response Instructions.

How will I know if my response was submitted?

 After selecting Submit, a confirmation pop-up will open and provide you with a response number. For detailed instructions, please see the Bid Response Instructions.

Can I update my Supplier Profile?

Yes, you can update your supplier profile and contacts. If making changes to your profile, you must click Review Changes, and then click select Submit for the changes to be processed. For detailed instructions, please see the Editing and Managing Your Supplier Profile guide.

Where can I update my bank account information?

Bank account information can be updated and added from the Manage Profile page in MissouriBUYS, powered by MOVERS. For detailed instructions, please see the Editing and Managing Your Supplier Profile guide.

I need to update my product and services categories, where can this be done?

You can add and update products and service categories from the Manage Profile page in MissouriBUYS, powered by MOVERS. For detailed instructions, please see the Editing and Managing Your Supplier Profile guide.

How do I search for a Product or Service Category?

Enter a keyword in the Description field (e.g., diesel engines) to search for a Product or Service Category. If you know the UNSPSC code (e.g., 26401504), you can also enter it directly into the Category Name field. For detailed instructions, please see the Editing and Managing Your Supplier Profile guide.

When do I need to submit a Supplier Requalification? 

A Supplier Requalification needs to be submitted when you need to update your qualifications such as city zones (e.g., KANSAS CITY ZONE). For detailed instructions, please see the Editing and Managing Your Supplier Profile guide.

Do I need to be registered to view the bid board?

No, you do not need to be registered to view the bid board at missouribuys.mo.gov/bidboard. However, you must be registered to respond to a bid opportunity.